Service and warranty

Complaint
form

To submit a complaint, please follow the instructions below.

01

Prepare a scan or photo of the purchase invoice.

02

Fill in the complaint form alongside, attach the prepared files and click the button “Submit complaint”.

What happens next?

  • The form goes directly to the service department and the complaint will be processed.
  • We will contact you within 14 working days of receiving a correctly completed form.
Important: Sending a video or photos of the fault will help speed up the complaint process!

Complaint submission

Product details

Drag & Drop Files, Choose Files to Upload You can upload up to 10 files.

Complaint details

Drag & Drop Files, Choose Files to Upload You can upload up to 10 files.

Customer details

Data processing consent